Questions? Our Customer Service team is happy to help. You can
also find many of the answers you’re looking for with just a click of a button. See All
Help & Info Topics to find helpful information ASAP.
Chat
Charm Chat can help you check on the status of your order, provide return details, and more!
You can also text us at __number__ -- or click on the “text us” link below -- to chat with a
support agent via text message / SMS and to consent to receiving text messages for that
purpose. Please allow the system to acknowledge a simple greeting (even “Hi” will do!)
before providing your question/order details. Consent not required for any purchase. Message
and data rates may apply. Text messaging may not be available via all carriers.
Phone
We’re here for you 24 hours a day. Give us a call at : 800-309-1500
